Ratings & Awards

AA Guest Accommodation
Average Guest Rating for The Black Horse, Canterbury
Rooms:
4.0
Value:
3.8
Friendliness:
4.3
Cleanliness:
4.4
Facilities:
3.9
Staff service:
4.1
Location:
4.5
Breakfast:
3.7
Guest Rating:
4
From 36 reviews
Sort:Guest Reviews
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marta
With a colleague
Stayed: Oct '17
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
4
Breakfast:
3
"lovely place with poor basis services"
the room was fine but the shower didn't work property, one morning I didn't have electricity in our room and I don't know why we did not have the right to ask for breakfast apart from the free.
Read more
"lovely place with poor basis services"
the room was fine but the shower didn't work property, one morning I didn't have electricity in our room and I don't know why we did not have the right to ask for breakfast apart from the free.
to sum up; i am very disappointed with the place. Read less
Likes:
the room
Dislikes:
None
The Black Horse, Canterbury
Pauline
Mature Couple
Stayed: Sep '17
4
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
4
"Room rather small but clean and comfortable."
A base to stay whilst visiting family.... Read more
"Room rather small but clean and comfortable."
A base to stay whilst visiting family. Read less
Likes:
Quiet location but close to centre.
Dislikes:
None
The Black Horse, Canterbury
Borja
With a colleague
Stayed: Aug '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Feel like at home"
I stayed for 2 nights with a friend and it was the perfect place to be in Canterbury. Really near to the centre in a perfect and quite location. Staff was really friendly and welcoming and you just fe... Read more
"Feel like at home"
I stayed for 2 nights with a friend and it was the perfect place to be in Canterbury. Really near to the centre in a perfect and quite location. Staff was really friendly and welcoming and you just feel like at home. Read less
Likes:
Staff was really friendly and welcoming, the place has a nice and quite atmosphere to chill and enjoy the stay. Everything was clean, tidy and was perfect for accomodation.
Dislikes:
None
The Black Horse, Canterbury
Sarah
Alone
Stayed: Jul '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
5
"peaceful and pleasant"
short trip to Canterbury... Read more
"peaceful and pleasant"
short trip to Canterbury Read less
Likes:
I had a nice room with access to the garden
Dislikes:
at times no one available on reception, but a phone number was left
The Black Horse, Canterbury
Manny
Mature Couple
Stayed: Jul '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Clean in a good position"
Great... Read more
"Clean in a good position"
Great Read less
Likes:
Very comfortable
Dislikes:
None
The Black Horse, Canterbury
Theodora
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Perfect short break B&B"
Had an enjoyable stay in Canterbury and close enough location to visit Dover castle.... Read more
"Perfect short break B&B"
Had an enjoyable stay in Canterbury and close enough location to visit Dover castle. Read less
Likes:
Exactly what we require in a B&B. Good room, TV, Wi-fi, and breakfast
Dislikes:
Parking involved a bit of a hunt around. We did get help from the staff on the desk but i would suggest a ready-made parking map would be helpful upon arrival showing free and pay spaces and times.
The Black Horse, Canterbury
Jackie
Mature Couple
Stayed: Jun '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
3
"Laid back"
Excellent... Read more
"Laid back"
Excellent Read less
Likes:
Staff location ,relaxed atmosphere no
Dislikes:
No
The Black Horse, Canterbury
paul
Alone
Stayed: May '17
2
Would not recommend to others.
Rooms:
3
Value:
2
Friendliness:
4
Cleanliness:
5
Facilities:
1
Staff service:
3
Location:
3
Breakfast:
1
"this is a B&B not a public house ( Inn)"
I was working in East Kent and Used Canterbury as the hub, great train links to all of East Kent... Read more
"this is a B&B not a public house ( Inn)"
I was working in East Kent and Used Canterbury as the hub, great train links to all of East Kent Read less
Likes:
The town of Canterbury is fantastic for amenities and attractions
Dislikes:
I was disappointed with my stay, I expected a public house with drinks and evening meals. this was a basic B&B.
I stayed in Room 8. Is was spotlessly clean, a tad small, and no desktop for my laptop
The Black Horse, Canterbury
Marion
Mature Couple
Stayed: May '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Lovely stay in charming hotel"
Lovely stay at Canterbury in this charming hotel. Well situated at wailing distance from the centre of Canterbury. Delicious breakfast with various choices and friendly hosts... Read more
"Lovely stay in charming hotel"
Lovely stay at Canterbury in this charming hotel. Well situated at wailing distance from the centre of Canterbury. Delicious breakfast with various choices and friendly hosts Read less
Likes:
The nice bedrooms very well decorated, comfortable and felt like at home
Dislikes:
No
The Black Horse, Canterbury
Sarah
Alone
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
3
"Great place to stay"
Short but enjoyable... Read more
"Great place to stay"
Short but enjoyable Read less
Likes:
Very convenient for the station and the city centre.
Dislikes:
The room I was in only had white vertical blinds on the French doors to outside and so the room was very light very early in the morning. Some curtains would make the room darker.
The Black Horse, Canterbury
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Guest Reviews

Overall rating: 4 out of 5
 I stayed for 2 nights with a friend and it was the perfect place to be in Canterbury. Really near to the centre in a perfect and quite location. Staff was really friendly and welcoming and you just feel like at home. 
Borja / Aug 17
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