Ratings & Awards

AA Guest Accommodation
Average Guest Rating for The Black Horse, Canterbury
Rooms:
4.0
Value:
3.8
Friendliness:
4.3
Cleanliness:
4.4
Facilities:
3.9
Staff service:
4.1
Location:
4.5
Breakfast:
3.7
Guest Rating:
4
From 36 reviews
Sort:Guest Reviews
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Mark
Young Couple
Stayed: Apr '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
4
"Long Weekend"
We stayed 2 nights for a long weekend break.... Read more
"Long Weekend"
We stayed 2 nights for a long weekend break. Read less
Likes:
Room was clean & pleasant & the staff were very helpful. We had some specific dietary requirements that they were very helpful in accommodating at breakfast.
Dislikes:
None
Response from The Black Horse:
Dear Mark
Thank you for your review and we are happy that we were able to provide correctly for your dietary requirements, and we very much hope you will return soon. Thank you
The Black Horse, Canterbury
Anastasia
Young Couple
Stayed: Apr '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
3
"Great hotel"
We really enjoy our stay, Everything was lovely!!!... Read more
"Great hotel"
We really enjoy our stay, Everything was lovely!!! Read less
Likes:
We had a room with private garden and we could enjoy the sunshine!
Dislikes:
Actually not, but I think they could improve the breakfast
Response from The Black Horse:
Dear Mark
Thank you for your review and we are happy that we were able to provide correctly for your dietary requirements, and we very much hope you will return soon. Thank you
The Black Horse, Canterbury
Chris
Young Couple
Stayed: Feb '17
3
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Quiet, lovely place to stay"
Bedroom was nice n cosy. Breakfast was a let down.. no full English, not even a sausage. Staff nice... Read more
"Quiet, lovely place to stay"
Bedroom was nice n cosy. Breakfast was a let down.. no full English, not even a sausage. Staff nice Read less
Likes:
Cosy clean room
Dislikes:
None
The Black Horse, Canterbury
Deborah
Mature Couple
Stayed: Jan '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Pleasant stay in Canterbury"
Two nights in this comfortable B and B.... Read more
"Pleasant stay in Canterbury"
Two nights in this comfortable B and B. Read less
Likes:
The comfortable, clean room and the friendly staff member.
Dislikes:
None
The Black Horse, Canterbury
Keith
Mature Couple
Stayed: Dec '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
4
"New Year in Canterbury"
2 night stay at the Black Horse Hotel in Canterbury in a classic double room.... Read more
"New Year in Canterbury"
2 night stay at the Black Horse Hotel in Canterbury in a classic double room. Read less
Likes:
Quiet and private room in hotel situated close to all the main sites. We definitely will stay in the Black Horse again.
Dislikes:
None
The Black Horse, Canterbury
Susan
Mature Couple
Stayed: Aug '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"Room stated as small but did not expect double bed to be against a wall far to small even for overni"
Location very good but service and hospitality needs attention.... Read more
"Room stated as small but did not expect double bed to be against a wall far to small even for overni"
Location very good but service and hospitality needs attention. Read less
Likes:
Location
Dislikes:
None
The Black Horse, Canterbury
Diane
Family with older Children
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
3
"Quiet, friendly accomodation"
The staff were friendly and the rooms clean. The only problem was no parking other than a few spaces on adjacent streets or paying for 2hrs max on street outside The Black Horse during the day.... Read more
"Quiet, friendly accomodation"
The staff were friendly and the rooms clean. The only problem was no parking other than a few spaces on adjacent streets or paying for 2hrs max on street outside The Black Horse during the day. Read less
Likes:
Accomodation was in walking distance of city centre with plenty of places to eat and drink and the beautiful park and river just around the corner.
Dislikes:
As mentioned earlier just the lack of parking
The Black Horse, Canterbury
Lorraine
Alone
Stayed: Aug '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
4
Breakfast:
3
".."
.... Read more
".."
. Read less
Likes:
They allowed me to check in late and were very friendly and helpful
Dislikes:
Breakfast needs to be more accommodating for business customers. It as due to start at 8 but everything wasn't out til and I needed to leave before then
The Black Horse, Canterbury
David
Mature Couple
Stayed: Aug '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
3
"Short stay."
Very pleasant and a good base for a short stay.... Read more
"Short stay."
Very pleasant and a good base for a short stay. Read less
Likes:
Nice quiet area within 5 minute walking distance to the centre of city.
Dislikes:
Room and bathroom snug !!!!!!!
The Black Horse, Canterbury
ANGEL
Family with older Children
Stayed: Jul '16
4
Would recommend to others.
Rooms:
3
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
4
"Good value for money"
Good treat and recommendations from the staff. No problem witth the booking.Confortable except for the size of the room... Read more
"Good value for money"
Good treat and recommendations from the staff. No problem witth the booking.Confortable except for the size of the room Read less
Likes:
The staff, cleanliness, breakfast and the location
Dislikes:
Very small room
The Black Horse, Canterbury
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Guest Reviews

Overall rating: 4 out of 5
 I stayed for 2 nights with a friend and it was the perfect place to be in Canterbury. Really near to the centre in a perfect and quite location. Staff was really friendly and welcoming and you just feel like at home. 
Borja / Aug 17
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