Ratings & Awards

AA Guest Accommodation
Average Guest Rating for The Black Horse, Canterbury
Rooms:
4.0
Value:
3.9
Friendliness:
4.4
Cleanliness:
4.5
Facilities:
3.9
Staff service:
4.1
Location:
4.5
Breakfast:
3.7
Guest Rating:
4.1
From 33 reviews
Sort:Guest Reviews
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Maggie
Mature Couple
Stayed: Apr '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Comfortable, welcoming B&B in super location"
One night to go to the Theatre. The staff were all very good.... Read more
"Comfortable, welcoming B&B in super location"
One night to go to the Theatre. The staff were all very good. Read less
Likes:
Very comfortable room (shower very small). Continental breakfast was excellent with freshly cooked eggs to our liking. As much of everything else as you could wish
Dislikes:
Just one small point. There was no bath mat in the shower room.
The Black Horse, Canterbury
Didier
Mature Couple
Stayed: Nov '15
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Clean room , friendly staff, noisy at night ( street noise )"
nice stay... Read more
"Clean room , friendly staff, noisy at night ( street noise )"
nice stay Read less
Likes:
comfortable room
Dislikes:
very noisy at night ( drunk students shouting)
The Black Horse, Canterbury
Deborah
Alone
Stayed: Nov '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Warm welcome in Canterbury"
A two night stay to visit my grand-daughter - in spite of the weather was made into a charming city break by being in a friendly bed and breakfast venu where even the pictures on the walls are true ar... Read more
"Warm welcome in Canterbury"
A two night stay to visit my grand-daughter - in spite of the weather was made into a charming city break by being in a friendly bed and breakfast venu where even the pictures on the walls are true art. Read less
Likes:
The friendly staff who were also very helpful and sorted out any of my problems quickly and efficiently. The full English breakfast was top quality, the room delightful and the bed very comfortable.
Dislikes:
None
The Black Horse, Canterbury
Peter
Mature Couple
Stayed: Sep '15
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Excellent"
very close to the center and west station of CBY... Read more
"Excellent"
very close to the center and west station of CBY Read less
Likes:
very friendly service
Dislikes:
None
The Black Horse, Canterbury
Luise
Group of Adults
Stayed: Apr '15
5
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Clean rooms with filter coffee"
Very pleasant... Read more
"Clean rooms with filter coffee"
Very pleasant Read less
Likes:
Having filter coffee in the rooms rather than instant coffee
Dislikes:
The room was very warm and we thought the heating would go off automatically but we realised we had to turn it off during the night.
The Black Horse, Canterbury
elisa
Young Couple
Stayed: Feb '15
5
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
4
Location:
5
Breakfast:
4
"Nice place and lovely bedroom"
staff were very friendly and bedroom was very comfortable... Read more
"Nice place and lovely bedroom"
staff were very friendly and bedroom was very comfortable Read less
Likes:
we liked the bed the room and the breakfast was good as well
Dislikes:
None
The Black Horse, Canterbury
Alastair
Mature Couple
Stayed: Dec '14
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"Excellent"
A lovely b&b. very clean with good facilities including power shower and tv. Good choice of breakfasts from cereal, pastries to cooked.
A 10 min walk from the town centre and the fact the b&... Read more
"Excellent"
A lovely b&b. very clean with good facilities including power shower and tv. Good choice of breakfasts from cereal, pastries to cooked.
A 10 min walk from the town centre and the fact the b&b was in a quiet residential road made it an ideal location.
Would definately stay there again. Read less
Likes:
Homely, clean, all mod cons.
Dislikes:
None
The Black Horse, Canterbury
Doreen
Alone
Stayed: Dec '14
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
4
Breakfast:
5
"Comfortable room"
Stayed for one night alone as husband unwell. Came to attend a memorial mass. Stayed in small double.... Read more
"Comfortable room"
Stayed for one night alone as husband unwell. Came to attend a memorial mass. Stayed in small double. Read less
Likes:
Very clean, room had good facilities, breakfast room a good idea.
Ramona the breakfast assistant cooked the most perfect boiled egg I have had for years.
Dislikes:
Noisy outside as I was ground floor at the front. Very noisy people coming in late with no thought that someone might be in bed. Felt a bit vulnerable alone. Sockets in room plentiful but odd position
The Black Horse, Canterbury
Caroline
Mature Couple
Stayed: Nov '14
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Very enjoyable"
We were well looked after in a delightful place... Read more
"Very enjoyable"
We were well looked after in a delightful place Read less
Likes:
Comfortable beds, clean attractive surroundings, nice breakfast, lovely atmosphere
Dislikes:
None
The Black Horse, Canterbury
Adrian
Mature Couple
Stayed: Nov '14
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
2
Location:
3
Breakfast:
2
"slightly bizarre"
No reception area for usual check-in or check out procedures. We were let in by a workman. We let ourselves out as owner was not in attendance on morning of departure. No formally set breakfast tables... Read more
"slightly bizarre"
No reception area for usual check-in or check out procedures. We were let in by a workman. We let ourselves out as owner was not in attendance on morning of departure. No formally set breakfast tables. it was like eating in someone's kitchen.All in all a rather surreal experience. Read less
Likes:
Easy parking and quiet location.
Dislikes:
The landing light was flashing on and off all night and there was no way of switching it off. As bedroom door has glass panels at the top, this was very disturbing and kept us awake most of the night.
The Black Horse, Canterbury
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Guest Reviews

Overall rating: 4.1 out of 5
 Great 
Manny / Jul 17
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